• Ticket
  • Terms and Conditions
    SERVICE LEVEL AGREEMENT

    BETWEEN

    Internet Service Provider Association of Bangladesh (ISPAB), a company registered in Bangladesh.And have several offices, projects, Data centre, recovery centre, Distribution point, Service centre, partner centre, inside and outside Bangladesh. hereinafter referred to as “ISPAB” (which expression shall, where the context so admits, include its successors-in-interest, heirs, executors, legal representatives, administrators, agents and assigns) of the ONE PART

    AND

    A company who is a member of ISPAB hereinafter referred to as “Members” (which expression shall, where the context so admits, include its successors-in-interest, heirs, executors, legal representatives, administrators, agents and assigns) of the OTHER PART.

    OTHER PART AGREE THAT BY REGISTERING FOR, ACCESSING OR USING THE SERVICES, YOU ARE ENTERING INTO A LEGALLY BINDING AGREEMENT WITH ELASTIC. IF YOU DO NOT AGREE WITH THESE TERMS, YOU MUST NOT ACCESS OR USE THE SERVICES.

    1. Our agreement

    1.1 This agreement applies from when we accept your request for Service. Please read the terms carefully before activating Service with us.

    1.2 By using and/or activating Service with us and/or clicking the accept button on the login/registration page you agree to be bound by this agreement. You also agree to permit ISPAB to use your logo, website, Contact for Advertisement/Marketing/Promotion or any other need. This also applies for third party’s if any related to those services. If you do not agree to the terms of the agreement, do not use the Service.

    1.3 We may modify the agreement at any time. In accordance with clause 1.2, use of the Service constitutes acceptance of the agreement current at that point in time.

    1.4 This agreement contains disclaimers and other provisions that limit our liability to you.

    2. Use of the Service

    2.1 The Service is made available provided:

    (a) You do not use the Service for anything unlawful, immoral or improper;

    (b) You do not use the Service to make offensive or nuisance communications in whatever form. Such usage includes posting, transmitting, uploading, downloading or otherwise facilitating any content that is unlawful, defamatory, threatening, a nuisance, obscene, hateful, abusive, harmful (including but not limited to viruses, corrupted files, or any other similar software or programs), a breach of privacy, or which is otherwise objectionable;

    (c) You do not use the Service to harm or attempt to harm minors in any way;

    (d) You do not act nor knowingly permit others to act in such a way that the operation of the Service or our systems will be jeopardized or impaired;

    (e) You do not use abusive or threatening behaviour towards other users of the Service, members of our staff or any person in the vicinity of a Wireless and/or LAN;

    (f) You do not use the Service to access or use content in a way that infringes the rights of others;

    (g) The Service is used in accordance with any third party policies for acceptable use or any relevant internet standards (where applicable).

    2.2 You agree not to resell or re-broadcast any aspect of the Service, whether for profit or otherwise. You accept that your entitlement to use the Service is for your personal use only and that you shall not be entitled to transfer your entitlement to use the Service to any other person or allow any other person to make use of the Service or of any username or password or other entitlement supplied to you in connection with the Service.

    2.3 You also agree not to modify the Unit or use the Service for any fraudulent purpose, or in such a way as to create damage or risk to our business, reputation, employees, subscribers, facilities, third parties or to the public generally.

    2.4 You have no proprietary or ownership rights to any username or password or a specific IP address, or devices assigned to you or your Unit. We may change such addresses at any time or deactivate or suspend Service to any address without prior notice to you if we suspect any unlawful or fraudulent use of the services.

    How to contact us

    Write to us at:

    1,2 Hazi Gafur Avenue, Amulia Model Town, Amulia, Demra, Dhaka-1360, Bangladesh., Bangladesh.

    and/or email us at:

    info@ispab.org Last Modified: 17th Nov 2022

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